Frequently Asked Questions
What is your shipping Policy?
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has is shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
Cart Total From |
To |
Standard Shipping* |
2-Day Shipping* |
Overnight Shipping* |
International Shipping Charge* |
$0.00 |
$49.99 |
$5.99 |
$7.99 |
$14.99 |
$11.86 |
$50.00 |
$74.99 |
$9.99 |
$11.99 |
$19.99 |
$21.24 |
$75.00 |
$99.99 |
$14.99 |
$14.99 |
$23.99 |
$24.99 |
$100.00 |
$149.99 |
$18.99 |
$21.99 |
$29.99 |
$33.74 |
$150.00 |
$199.99 |
$21.99 |
$27.99 |
$34.99 |
$37.49 |
$200.00 |
$999.00 |
$49.99 |
$74.99 |
$99.99 |
$62.49 |
$1,000.00 |
Plus |
$99.99 |
$149.99 |
$199.99 |
$124.99 |
* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
- Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.
- Crate for MetalPrints 30x40 & smaller $45.00 (optional)
- Crate for MetalPrints over 30x40 to 40x60 $65.00 (required)
- Crate for MetalPrints over 40x60 $100.00 (required)
- Products over 40" long that are shipped flat may require freight shipping; We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
- Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
- We are not responsible for duties and taxes required for international shipping.
- Shipping Quotes are available for large orders or orders shipping to international destinations.
What is your Policy on Returns/Exchanges/Refunds?
Original paintings can be returned for store credit or exchanged within 30 days.
CUSTOM orders are final; no exchanges or refunds. (This includes but is not limited to: custom-ordered prints and products) The artist reserves all reproduction rights. No image can be copied, framed for sale, reproduced or sold in any other manner without the express written consent of the artist.
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